FAQ

The design of the bed emulates the feeling of your dog being comforted by their mother which contributes to a calming sensation. Additionally, the raised rim and soft filling allows your doggo to lie deep within the bed, thus providing a sense of security. It also acts as a pretty great chin rest!

Good quality orthopaedic dog beds are made using high-density orthopaedic foam, which conforms to your dog's body, evenly redistributing their weight across the surface. This eliminates the painful pressure points on their joints and hips. Orthopaedic dog beds are a proven technology that decreases pain and stiffness in your dog.

Yes! The calming bed is fully machine washable. Place the bed directly in the washing machine on a cold program with mild detergent.

For the orthopaedic bed, the cover is machine washable! Place it in in the washing machine on a cold program with mild detergent. The orthopaedic foam can be washed gently by hand when needed. Also, dog hair does not easily stick to the cover.

All beds are made with premium materials and are built to last.

The cover on the orthopaedic dog bed is scratch resistant

To ensure the best quality, your dog bed will arrive vacuum-packed. Please allow 48 hours for the bed to return back to it's normal shape. We also recommend giving it a small shake after unpacking.

To ensure the best quality, foam dog bed will arrive vacuum-packed. Please allow 48 hours for the high-density orthopaedic to return back to it's normal shape. Then you can simply zip on the cover

Please check out our sizing chart on each product page for sizing recommendations

Currently, we only ship to the UK

We offer free shipping!

Shipping generally takes 7-10 business days, depending on your location.  Factoring in processing time and depending on your location may take up to 20 business days

For all customer service enquiries, please email us at info@slumberdog.store or support@slumberdog.store and we will reply within 24 hours.

Send an email as soon as possible to info@slumberdog.store or support@slumberdog.store. State your order number in the email so that we can be of service immediately.

Please note that orders cannot be changed or cancelled once they have already been dispatched

You can pay with any kind of credit card, Amex, Visa, Mastercard, Apple Pay, Google Pay, Shop Pay. We also accept Klarna and Clearpay payments

Yes, all costs (including VAT) are included in the price

For our customers, we offer a 30 Days Money Back Guarantee.

Here at Slumberdog, our main mission is to make you and your pet happy and healthy. That's why we decided to offer you a 30 Days Money Back Guarantee.

Check out our full refund policy here

Absolutely! Ordering from Slumberdog is 100% safe. Your pet can try out the dog bed and return it free of charge within 14 days if you are not satisfied. Once we have received your return shipment you will receive a full refund.

View our full refund policy here

As soon as we receive your package and everything turns out to be in order, you will receive the purchase amount back withing 72 hours.